Privacy Policy for Delhi Eye Clinics

Effective Date: 09 December 2023

Thank you for choosing Delhi Eye Clinics for your eye-related injuries and issues. At Delhi Eye Clinics, we are committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services. By accessing or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Personal Information: When you visit our clinics, we may collect personal information such as your name, contact details, date of birth, and medical history. This information is essential for providing you with personalized and effective eye care services.

1.2. Health Information: Delhi Eye Clinics may collect health-related information, including but not limited to your medical history, eye conditions, and treatment plans. This information is crucial for our healthcare professionals to provide accurate diagnoses and appropriate care.

1.3. Payment Information: If you make payments for our services, we may collect payment-related information, such as credit card details, to facilitate transactions securely.

1.4. Automatically Collected Information: We may collect information about your device and how you interact with our website or mobile applications. This includes IP addresses, device identifiers, browser type, and usage data. This information helps us improve our services and enhance user experience.

2. How We Use Your Information

2.1. Providing Healthcare Services: We use your personal and health information to provide you with quality eye care services, including diagnosis, treatment, and follow-up care.

2.2. Communication: We may use your contact information to send appointment reminders, important healthcare information, and updates about our services.

2.3. Improving Services: Your usage data helps us analyze trends, monitor the effectiveness of our services, and make continuous improvements to meet your needs.

2.4. Marketing and Promotions: With your consent, we may use your information to send you promotional materials, newsletters, and information about new services or offers.

3. Information Sharing and Disclosure

3.1. Authorized Personnel: Your personal and health information is accessible only to authorized personnel within Delhi Eye Clinics who require this information to provide healthcare services.

3.2. Third-Party Service Providers: We may share your information with third-party service providers who assist us in delivering services, such as IT support, payment processing, and marketing.

3.3. Legal Compliance: Delhi Eye Clinics may disclose your information when required by law or in response to a valid legal request.

4. Security Measures

4.1. Data Security: We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

4.2. Employee Training: Our staff undergoes regular training to ensure they understand and adhere to our privacy and security policies.

5. Your Choices and Rights

5.1. Access and Correction: You have the right to access and correct your personal information. If you believe that any information we hold is inaccurate or incomplete, please contact us.

5.2. Withdrawal of Consent: You have the right to withdraw your consent for the processing of your information at any time. However, please note that withdrawing consent may affect our ability to provide you with certain services.

5.3. Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in each email or by contacting us directly.

6. Changes to the Privacy Policy

Delhi Eye Clinics reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this Privacy Policy periodically to stay informed about how we are protecting your information.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at [contact@delhieyeclinics.com].

Thank you for trusting Delhi Eye Clinics with your eye care needs. We are dedicated to safeguarding your privacy and providing you with exceptional healthcare services.